| The Big Picture With over 900 clever heads and hard working hands at your service, DSW naturally offers a wide range and great depth of service capabilities. We fulfil your needs through the careful placement of talented, willing and able people who possess up-to-date subject matter knowledge, and sector-wide best practice techniques. Our Account Managers will be attentive to your specific requirements and provide solutions that harness the considerable skills at our disposal to achieve successful outcomes. Four Of The Best In simple terms, our services can be broadly categorised as the provision of: management consultancy; training and development consultancy; on demand interim resources; and managed services. To find out more about the projects we have completed in each of these categories, please refer to the download centre, where you’ll see examples of the work we have undertaken and the results achieved. The Right People Whilst we acknowledge the fact that past performance is the most likely indicator of future behaviour, we take nothing for granted when appointing anyone to represent the DSW brand. Without exception, all of our personnel undergo a rigourous selection / assessment process, which involves; testing up to date knowledge levels; application skills; role specific competencies and behaviours. Our people tell us that our approach to assessment is refreshingly difficult; borne out by the fact that we have to let a large number of people down. Whatever the project, our clients are assured that the right people have been chosen. For The Right Job We consult with our clients to agree the scope of a project and identify the skills needed to execute the roles required. We often agree bespoke assessment formats and are happy for these events to be observed or co-hosted by our clients. This approach ensures that projects are fulfilled by people whose skills are aligned to the work that actually needs doing. Sounds simple, but we are often surprised to learn that many clients have had or have no say in the selection of external resources and are often disappointed by the quality of people made available to them. At The Right Time Our operations team use sophisticated resourcing tools to identify ‘at a glance’ availability of the right people. Our track record includes the placement of over 60 complaint handling professionals and over 40 learning and development consultants within a two week window. We are agile, alert and ‘on the ball’ when it comes to ensuring our clients benefit from quality resources when they need them. For The Right Cost Our lean infrastructure, together with our willingness to agree pay for performance criteria are reflected in our fee scales, which represent exceptional value for money. We are happy to agree innovative and ‘open book’ terms with our clients, showing our commitment to developing long term sustainable relationships. Why not contact us and put us to the cost / value challenge with your next project? Take A Look Our services are headlined under the four subject headings of: services at a glance; developing people; treating customers fairly; and managed services (see above). For further details about these services, please contact us. |
