Formed in 1999, DSW are an innovative management and training consultancy with a wealth of experience in designing and delivering learning and development solutions exclusively within the financial services industry.


DSW are a leading training consultancy to the banking sector. We help our banking clients with all forms of learning projects – from regulatory and cultural change to technical and soft skills development, we have over 850 financial services training experts at your disposal.

Where We Work


DSW work regularly with lending organisations of all sizes, providing regulated, technical and skills training across multiple roles from call centres and customer support through to advisers, collections and recovery and debt management.


The UK is one of the world’s leading providers of insurance related products and services. As a chosen training partner of the Chartered Insurance Institute (the world’s largest professional body dedicated to insurance and financial services), DSW provide training and examination support to the industry on a national scale.


DSW are proud to train many wealth advisers, be they part of a bank, network, wealth management firm or working as Independent Financial Advisers. Highly regarded for our understanding of the regulated advice process, our clients extend throughout the UK and Europe.


At the forefront of mortgage training for a number of years, DSW has supported clients around the Mortgage Market Review, the Mortgage Credit Directive, mortgage qualifications and Conduct Risk. With over 850 DSW Accredited Associates available you can be sure we have the expertise you need.


Pensions Freedom focused attention on meeting customer needs.  DSW are at the leading edge of training advisers, paraplanners, support staff and call centre teams on everything from products, sales and regulation through to pensions qualifications and continuing professional development.

See how DSW could help your business