Rapid On-Demand Deployment

When internal expertise is not available, capacity is stretched or a project demands external training support, DSW can provide you with on-demand subject matter experts. Using the latest technology we identify the right trainers, designers and deliverers who have the expertise to meet your training need. With an Associate talent pool of over 850 accredited Learning & Development specialists DSW are ideally positioned to support your business.

Face to Face & Virtual Deliverers

Digital, Creative & Instructional Designers

Workshop Facilitators


Project Managers

Programme Managers

Digital Learning Solutions

Learning and development is changing – Digital is an increasingly viable alternative to face to face and traditional forms of e-learning.  Utilising our Digital Decision Tree © and the power of boutique digital partners, DSW can manage your transition to digital learning from concept to launch.

A Digital Managed Service

Great digital learning happens when effective learning content meets cutting edge creative talent and digital thinking. DSW can manage the whole process for you, from reviewing the suitability of your existing programmes for digitalisation through to effective management of a supporting social learning community.

Expert Consultancy

It’s easy to be distracted by the latest digital trend or newest piece of tech. DSW can guide you to find solutions that engage and develop your learners whilst meeting the wider needs of your organisation, including technical boundaries and budget.  Our Digital Decision Tree © can help identify effective and exciting solutions to deliver the best possible return on investment.

Access to Cutting Edge Creative Teams

DSW have brought together a consortium of specialists in creative digital to ensure that your project can be superbly brought to life. From Online Learning to Interactive Video, Native and Web Apps to Serious Gaming, each of our award winning partners are experienced in supporting clients to make the digital leap and after that, keep innovating.

Leadership Training

We offer a full suite of psychometrics, diagnostics, 360° surveys, custom training programmes and coaching to meet the needs of your leaders; from foundation programmes for those new to a supervisory or team leader role, through to executive leadership development and coaching for members of the senior management team.

Leadership Through People Skills®

Equipping your leaders with the most influential set of performance management and people skills, this programme builds on your team’s existing abilities, providing them with highly-developed and effective communication strategies, including lifelong coaching skills. Additionally, it enables your leaders to recognise the different behavioural types encountered in the workplace and utilise the critically-important skill of harnessing the motivational factors influencing those behaviours.

Trusted Coach Programme

There is no greater accolade as a leader than being trusted by those around you. Taking the ground-breaking work of David Maister and his fellow collaborators, DSW has developed a powerful diagnostic tool as well as a suite of skills for coaches and leaders to strengthen the trust they engender in others.

Executive Coaching

Our philosophy is that well considered executive coaching is a key enabler of leadership effectiveness, bringing increasing success for both the leader and their organisation.  The role of our Executive Coaches is to help create that success by drawing out the leader’s expertise through inquiry, constructive challenge and appropriate input.

Learning and

Development Solutions

Below is a further insight to the types of activities and services we deliver to our Financial Services clients

Learning & Development Solutions

DSW provide a complete end to end design and delivery of learning programmes. Whatever the blend of digital, virtual classroom or face to face, with over 850 specialists we will be able to meet your learning needs. Our DSW 5 Stage Learning Journey© provides the perfect process to achieve your learning objectives.

People Development

From the moment staff induction is complete the need for continuous professional development begins. DSW are experts in people development, delivering knowledge, understanding and skill, leading to true competency. We deliver both financial services technical training and personal skills development for leadership, management, customer service and regulated sales.


DSW are proud to be a chosen learning partner of the Chartered Insurance Institute (CII).  Our annual schedule of prestigious CII face to face courses comprises over 220 events and provides Financial Services and General Insurance exam revision and training.  We also work with organisations by supporting their learners with banking, mortgage and other FS qualifications

Interim Specialists

With a database of over 850 ‘Accredited Training Associates’ if your business has a need for an interim learning specialist or even a complete learning team to fulfil a project, we will be able to help. Our resourcing team provides interim support all over the UK and Europe.

Training Consultancy

Achieving the desired learning outcomes to realise benefits for the learner, organisation and customers alike is no simple task. DSW provide a complete training consultancy service from needs analyses to design, delivery, assessment and validation of learning programmes.  We manage large scale learning programmes through to niche and discreet individual learning projects.

Regulatory Change

Constant regulatory change requires staff to be trained, not only to give knowledge and understanding of the changes but also the skill and competence to apply them. DSW have led some of the largest regulatory change training programmes, covering areas such as the Retail Distribution Review, the Mortgage Market Review, Conduct Risk and many others.