Case Study - Bespoke Professional Development and Training Limited (BePro)

Updated: Aug 19, 2020

BePro is a highly experienced Approved Training Provider, delivering HR, Management, Administration and L&D Apprenticeships to some of the biggest brands throughout the UK.

DSW is an End Point Assessment Organisation (EPAO), whose technical expertise is recognised by the Education and Skills Funding Agency (ESFA) and Ofqual, who have approved DSW to deliver fast, reliable, quality assured End Point Assessment for 35 Apprenticeship Standards.


After working with several EPAO’s in the past, BePro required an EPAO partner characterised by good communication, great resources and high-quality assessment methods to support them in preparing Apprentices for EPA success.


DSW provided a dedicated account management team led by Chelsey Cottrill (Business Development Executive) and Kayleigh Watson (Operations Administrator), to work in close communication with the operations team at BePro to ensure total familiarity with the EPA processes and requirements.

The DSW support materials guide the BePro team through the assessment expectations and how to best prepare their Apprentices. DSW Assessors work to independently assess the Apprentice against the learning outcomes involved with each Standard, providing grades and feedback that support continuous development.


The DSW and BePro partnership has resulted in many successful outcomes, with the first cohorts of Apprentices consistently demonstrating good application of the knowledge, skills and behaviours (KSB’s) of the Standards (levels 3-5) involved.


Chelsey Cottrill advises: “DSW is delighted to be working with BePro and its employers. We are thrilled to see that Apprentices consistently demonstrate application of the KSB's and achieve great results in their Apprenticeship. Well done to the whole BePro team and their Apprentices!”
Sophie Dalgarno (Operations Manager) of BePro explains: “DSW exceeds our expectations in all aspects. It has been clear from the outset that DSW strives to ensure our Apprentices have a positive EPA experience and ensure that the process is seamless.
"EPA is a vital element of Apprenticeship Standards and therefore it is important to us that we have an EPAO who is easy to communicate with, understands our needs and most importantly helps us get the best results possible for our Apprentices. DSW delivers for all our needs.
“Having an organisation you can truly rely on eases the pressure for us at EPA, as we know our Apprentices are in capable hands. We enjoy working with DSW and look forward to continuing our partnership”.