Case Study- Leading UK Bank
Leadership development "LTPS® has enabled me to respond positively to the behaviours of my team, senior managers and stakeholders in a way that enables me to positively influence and maximise their strengths."
- Former Leadership Programme Delegate
Challenge The company approached DSW to help continually develop the capabilities of its senior and middle management populations as a route to future growth. This included giving them strong communication skills to lead and manage technical team members in a highly competitive environment. Solution A leadership behaviours programme was proposed based on the Leadership Through People Skills (LTPS®) suite. The leadership programme utilised a learning system called Learning Engineering, which has proven to be effective in accelerating adult learning. The programme consisted of:
Explanation of the LTPS model and behaviours
Demonstration of this in real life scenarios
Practice and video playback to review the application of the model
Feedback from colleagues to cement what has been learned
App development to embed and sustain the learning outcomes and provide just-in-time learning
Outcomes 93% of former delegates felt the programme has increased their leadership skills and effectiveness. There is ongoing advocacy for LTPS® and all newly-promoted managers are put through a 5 day leadership development programme. A programme of LTPS®-based 360° feedback, executive coaching and follow-up workshops has also been implemented, to further develop leaders' skills.